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Senior Manager/Manager, HR Operations

Job Description

Cvent, Inc. is seeking a Senior Manager/Manager of HR Operations to join our dynamic team. The successful candidate will provide both leadership oversight and individual contribution on a variety of human resources programs, policies, and practices that enhance the employee experience, expands the organization and minimizes corporate risk. This person offers thought leadership regarding organizational and people-related strategy and execution; provides insightful data to guide decision-making and provides proactive solutions. They will manage a variety of strategic and long-range HR projects in support of our employee engagement, retention, high performance and HR service delivery goals. They will lead a small team of HR professionals.
What You Will Be Doing
Shared Services

  • Plans builds, organizes, and measures activities of the HR shared services team
  • Optimizes HR service delivery experience, ensuring all inquiries are resolved in a timely manner and in accordance with key performance indicators (KPIs)
  • Interacts cross functionally with Centers of Expertise and HR Business Partners, Payroll, Information Technology and various departments to ensure handoffs, communication and interactions are customer focused, seamless and delivered with high quality

Employee Lifecycle Management

  • Manages the new hire orientation process, ensuring a high touch experience
  • Contributes in the HR due-diligence of mergers and acquisitions
  • Manages the onboarding of acquisitions and people programs for other corporate development transactions
  • Oversees the employee exit process

Internal Communications

  • Partners with Corporate Communications and other stakeholders to produce regular internal corporate communications for the global organization
  • Works cross functionally to author or proofread employee communications for North American and Europe

Employer Branding and Community Connections

  • Partners with Cvent s Recruiting, Social Media, Corporate Communications team and other stakeholders on initiatives including, but not limited to, Individual and Employer Awards, industry nominations, Employer Branding programs, and Corporate Social Responsibility event planning for the global organization

What You Need for this Position

  • Must be a Human Resources professional with a minimum of 10+ years of relevant experience, including some people leadership experience
  • Must possess a Bachelor s degree
  • Past international HR experience or M&A experience helpful
  • Must have project management experience and ability to self-manage with minimal direction
  • Must be willing to lead a team and provide individual contribution
  • Must have a good executive presence coupled with the ability to manage, change and overcome resistance
  • HRCI or SHRM certification preferred
Skills & Requirements


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